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Privacy policy and Cookies

0. Information on the General Data Protection Regulation

 

Responsibility for the processing of your data belongs to LOREFAR, S.L. (hereinafter, "FARO"), with registered address: Calle Dinámica, número 1, Polígono Industrial Santa Rita, Castellbisbal, 08755 - Barcelona, with telephone number 93 772 39 49 and e-mail address info@faro.es.

 

FARO uses your data to keep you informed about its products, services and news, and about the rest of the companies belonging to the FARO Group, all of which are dedicated to the commercialisation of lighting and ventilation articles.

 

Your data will be retained until such time as you withdraw the consent given in this document, which is the legal basis for processing your data.

 

You may exercise the following rights related to your personal data before FARO: Access; Rectification; Deletion; Limitation of processing; Data portability and Opposition, by sending your request to FARO, Calle Dinámica, núm. 1, Polígono Industrial Santa Rita, 08755 Castellbisbal (Barcelona); or to the e-mail address rgpd@faro.es.

 

Likewise, in the processing of your data whose legitimacy is based on previously given consent, you have the right to withdraw said consent at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

 

In any case, you have the right to lodge a complaint with the relevant supervisory authority if you deem it appropriate.

 

1. Responsible party:

The party responsible for the processing of the data collected through this website is identified below:

  • LOREFAR, S.L. B-58087479 (hereinafter, “FARO”).
  • Calle Dinámica, número 1, Polígono Industrial Santa Rita, Castellbisbal, 08755 – Barcelona.         

2. Purpose:

The personal data of the user of this website will be processed for the following purposes:

  • To enable the use of the functionalities made available to you on the Website, as well as dealing with any requests addressed to FARO by the user.

The data processed with this purpose will be kept as long as the use of said functionalities is maintained. In the case of requests made by a user who does not maintain a contractual relationship with FARO, the data will be kept until said requests have been resolved.

  • To keep the user informed, including by electronic means, about the products, services, and new products of FARO and the rest of the companies belonging to Grupo FARO, all engaged in the sale of lighting and fan items. This purpose includes the FARO newsletter subscriptions.

The data processed with this purpose will be kept until the time when the user withdraws their consent given for the reception of said communications. To communicate the user data to the rest of the companies belonging to Grupo FARO, all engaged in the sale of lighting and fan items, so that they can keep the Customer informed, including by electronic means, about their products, services, and new items. The data processed with this purpose will be kept until the time when the user withdraws their consent given for the communication of their data. If you do not consent to the processing of your data for this purpose, please send an email to rgpd@faro.es.

 
3. Legal standing:

The legal basis to carry out the processing of data specified in the above section is the following:

  • Execution of the functionalities offered on the Website. In the case of requests made by a user who does not maintain a contractual relationship with FARO, the legal basis is the consent of the user implicit in their request in order that FARO can deal with it.
  • The user’s consent given for the reception of said communications.
    The user’s consent given for the communication of their data.

4. Recipients

In accordance with what is set out in the purpose of processing 3, the user’s data will be communicated to the rest of the companies belonging to Grupo FARO, which can be consulted at www.faro.es.

 
5. Rights

The user can exercise before FARO the following rights related to their personal data: access, rectification, suppression, limitation of processing, portability of the data, and opposition. Likewise, in the processing of the user’s data whose legal standing is based on the consent given by the user, they have the right to withdraw said consent at any time, without this affecting the legality of the processing based on the consent prior to its withdrawal. For the exercise of such rights, the user can send their request to FARO, Calle Dinámica, número 1, Polígono Industrial Santa Rita, Castellbisbal, 08755 – Barcelona, or via email using our contact page. In any case, the user has the right to submit a claim to the respective control authority if they deem it appropriate.

 

 

6. Uso of cookies

On this Website, we use third-party cookies to improve our services through the analysis of the user’s browsing. If they continue browsing, we consider them to have accepted their use. For the purposes of this privacy policy and cookies, “continue browsing” means clicking on any button, checkbox, or link of the Website, download any content therefrom or scroll.

 

6.1.   What is a cookie

A cookie is a file that is downloaded onto the user’s computer when they access certain websites like this one. Cookies enable said websites to, among other things, store and recover information on the user’s browsing habits or those of their equipment and, depending on the information they contain and how they use their equipment, and can be used to recognize the user.

 

6.2.   What type of cookies does this website use?

This Website contains the following cookies: Analysis cookies: they are those that, either processed by FARO or by third parties, enable the number of users to be quantified and thereby conduct the measurement and statistical analysis of the use they make of the Website. For this, their browsing on the Website is analyzed in order to improve the products or services offering shown thereon.


Specifically, this Website uses the following analysis cookies:

- Own cookies with the aim of identifying the user's session on the website and improving their user experience.

- Google Analytics cookies (analytical tool offered by the third party Google Ireland, Ltd) used to analyse user behaviour on the website and thus introduce improvements. The user can find more information about the use of cookies in Google Analytics at: https://policies.google.com/technologies/partner-sites 

- Mailchimp, based in the USA. It acts as an email processor for the purpose of sending our emails.

- DoubleClick: This is a group of digital marketing tools from Google focused on creating, managing, optimising and even measuring campaigns and other insights. 

- HubSpot: analysis service offered by HubSpot, Inc. that helps in the search for opportunities thanks to the user's browsing habits. More information about the use of cookies on HubSpot here: http://www.hubspot.com/legal/privacy-policy

- Facebook: analytical tool offered by Facebook, Inc. to analyse the users who follow us on social networks and interact with us, and in turn visit our website. More info at: https://www.facebook.com/help/1896641480634370/ 

 

The following customer interaction cookies are also used:

- HubSpot; used to offer visitors a live chat to contact us instantly.

 

And the following advertising cookies:

- Google advertising cookies from Google (Google Ireland, Ltd.) used to analyse user behaviour on the website.

- Google Adwords cookies (Google Ireland, Ltd.) used to show relevant content to users who have previously searched for it on Google, so that we can deliver the perfect message to ideal users.

 

6.3.   How can I block or delete the cookies used by this website?

You can allow, block or delete the cookies installed on your equipment through the browsing options settings installed on your computer. The blocking, disabling, or deletion of the cookies used by FARO on the website can affect the full functionality thereof, making some services or functions not available for the user.

 

Disabling cookies

You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer:


Click here for instructions on how to set cookies in Google Chrome.

Click here for instructions on how to set cookies in Mozilla Firefox.

Click here for instructions on how to set cookies in Microsoft Edge.